Catholic Family Center is Rochester's largest family service provider, helping nearly 38,000 people each year achieve independence with dignity.
Unlike most local human service agencies that perform a few services for one or two populations, CFC is a comprehensive agency that houses four core service areas for people of all ages, races, religions and socioeconomic circumstances.
In all, CFC has more than 60 programs within its nine service departments, available to the community at more than 19 locations throughout Monroe and Wayne Counties.
CFC’s Family Services department works to address issues of: Aging and Adult services; Children, Youth and Family services; and Refugee Resettlement, Immigration and Language services.
We work hard to help families overcome the difficulties of stress, substance abuse or neglect that can cause them to break apart and/or be unable to care for their children. We work with seniors and their families to keep them independent in their homes. And we also work to help refugee families who are new arrivals to our country acclimate to their new life.
The number of homeless persons is rising in Monroe County. And the profile of the typical homeless person we are seeing may surprise you too, as more and more young people and the working poor inhabit our shelters.
But our shelters for men and women with children provide clients with more than just a hot meal and a place to sleep. We believe job training, computer classes, counseling and wide-ranging support services go much further in dealing with the root problems of homelessness.
Being there for people in a crisis is a big part of our work. Just having someone to talk to and guide you through the healing process can be the difference between getting lost and finding the way out. Our masters-level counselors provide counseling services to individuals, couples and families on a wide variety of issues.
Our Restart Substance Abuse program works to help break the cycle of addiction through a variety of different ways: Outpatient services, Residential services, Reentry services, and Personal Recovery Oriented Services (PROS).
Our Employee Assistance Program (EAP) of Rochester is dedicated to assisting employees in resolving issues that are disruptive to their personal and professional lives. Our goal is to help employees find work/life balance, which leads to more productive and satisfying lives. We assist organizations through supporting their supervisors and leaders through coping with challenging situations such as reorganization or traumatic events.
We also have a NYS Certified Mental Health Clinic providing outpatient mental health treatment and medication therapy for admitted adult, children and co-occurring clients.
We realize that one of the biggest obstacles to achieving independence is securing a steady paycheck. Our Workforce Development program offers job counseling and placement services for refugees and qualified low-income individuals.
Once you have a steady paycheck, the next obstacle is learning how to manage your finances or paying down debt. Our Credit Education Bureau offers financial education, workshops, bankruptcy counseling and financial wellness training to help individuals and families get back on their feet.
Social Policy & Research
Standing up for what's right, especially when it comes to the under served and poor in our community, is something we care deeply about.
Through advocacy, we focus on changing unjust systems that keep people from realizing their full potential.