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Catholic Family Center Services

Catholic Family Center is Rochester's largest family service provider, helping nearly 38,000 people each year achieve independence with dignity.

Unlike most local human service agencies that perform a few services for one or two populations, CFC is a comprehensive agency that houses four core service areas for people of all ages, races, religions and socioeconomic circumstances.

In all, CFC has more than 60 programs within its nine service departments, available to the community at more than 19 locations throughout Monroe and Wayne Counties.



CFC’s Family Services department works to address issues of: Aging and Adult services; Children, Youth and Family services; and Refugee Resettlement, Immigration and Language services.

We work hard to help families overcome the difficulties of stress, substance abuse or neglect that can cause them to break apart and/or be unable to care for their children. We work with seniors and their families to keep them independent in their homes. And we also work to help refugee families who are new arrivals to our country acclimate to their new life.


Housing Services

The number of homeless persons is rising in Monroe County. And the profile of the typical homeless person we are seeing may surprise you too, as more and more young people and the working poor inhabit our shelters.

But our shelters for men and women with children provide clients with more than just a hot meal and a place to sleep. We believe job training, computer classes, counseling and wide-ranging support services go much further in dealing with the root problems of homelessness.


Behavioral Health

Being there for people in a crisis is a big part of our work. Just having someone to talk to and guide you through the healing process can be the difference between getting lost and finding the way out. Our masters-level counselors provide counseling services to individuals, couples and families on a wide variety of issues.

We also have a NYS Certified Mental Health Clinic providing outpatient mental health treatment and medication therapy for admitted adult, children and co-occurring clients.


Social Policy & Research

Standing up for what's right, especially when it comes to the under served and poor in our community, is something we care deeply about.

Through advocacy, we focus on changing unjust systems that keep people from realizing their full potential.


Overview of the Services We Offer