What is an Employee Assistance Program (EAP)?
Each year, one in five employees will face a significant problem that disrupts their personal lives and impacts their productivity at work. The simple fact is, problems affect people, and not just on their off-duty time. 
Your EAP, or Employee Assistance Program, provides free, confidential, professional counseling and assistance to help employees and their family members resolve problems that disrupt both their personal lives and their productivity at work.
What types of problems can EAP help me resolve?
EAP can help with a broad range of problems. These can include marital/family difficulties, emotional problems, anxiety, depression, stress, grief, substance abuse and many other issues. EAP can also help if you are having trouble finding elder care, are experiencing stress from financial or legal difficulties, or are having on-the-job conflict. We encourage you to call whenever you need help or information. Call (585) 546-3617 or (800) EAP-7784.
How much does it cost?There is no cost to the employee. Your employer has contracted with us and therefore, the fee has already been paid.
Will my employer find out I've used your services?
Only if you tell them. Our counselors and staff are trained in maintaining complete confidentiality. EAP could not operate without your trust.Employees: not sure if you have an EAP? Call your HR representative and ask if your company has an EAP. Ask if EAP of Rochester is your EAP.
Why do so many employers use an EAP?
Companies that partner with EAPs reduce absenteeism and employee turnover, promote productivity, decrease errors and accidents and improve customer service and employee morale. The right EAP plays a major role in reducing health care and workman's compensation costs.
Managing employees with problems or difficult personalities can take supervisors away from other tasks that impact a company's bottom line. EAPs give managers access to workforce experts who can advise and coach them through complex supervisory and behavioral risk questions. The right EAP will work with company leaders to address organizational and management issues that impact customer service, employee morale, and corporate image.
Employers: call today. Ask what EAP of Rochester can do for your business. Call (585) 546-3617 or 800-EAP-7784. Send an email: eap@cfcrochester.org.
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