Sanctuary House

About the Program

CFC responded to the increasing demand for emergency shelter for women and children by opening Sanctuary House in 2002. The former apartment building was completely renovated to provide both emergency and transitional housing. This shelter is handicapped accessible, making it a wonderful addition to the emergency housing options in our community. Adjoining rooms can be configured as suites to allow large families to be accommodated together. Our goal is to provide homeless families and individuals with shelter while helping to move them into permanent housing.

What the Program Offers

Residents receive the following services:

• Safe and secure overnight accommodations
• Three meals a day;  all residents receive nutritious meals, as monitored by the Children Adult Care Feeding Program (CACFP), which provide high quality protein sources such as milk, low fat dairy products, and lean meats as well as fruits, vegetables and multi-grain products
• Case management services that include intake/assessment service planning, information/referral and follow-up
• Alcohol/substance abuse and mental health referral
• On-site drug and alcohol education, literacy training, employability assessments, and other services as needed

Housing assistance

Eligibility Criteria

Referrals are received for emergency housing from Monroe County Department of Human Services (DHS), Alternatives for Battered Women (ABW), Salvation Army, Monroe County Re-Entry Task Force, NY State Department of Corrections and Community Supervision (DOCCS), hospitals, community agencies, police departments, self-referrals and others. Clients must be homeless or at risk of homelessness.

Intake Process

Intakes are performed on site after arriving at the shelter. Intake Specialists complete an intake for individuals and families and, once finished, assign them a room.

Program Cost

There is no cost to the client if placed by DHS. Self-referrals and referrals from another program are considered on a case by case basis, and the fee is based on a sliding scale as appropriate.