Older & Vulnerable Adult Services

Expanded In-home Services for the Elderly Program Helping seniors maintain independence

Contact Information:

  • Address:

    55 Troup St., Rochester 14608

  • Phone:

    (585) 262-7060

Our Partners:

About the Program

Since 1987 Catholic Family Center has been administering Monroe County’s EISEP collaboration. This is a state and county funded service to help people stay at home and avoid needing to use Medicaid by premature moves to a higher level of care. It provides case management and subsidized home care and other services to help the older person stay independent in the community. The EISEP Community Collaboration has case managers at four different sites - Catholic Family Center, Urban League of Rochester, Lifespan, and Jewish Family Service. Our county is fortunate to have the support of the United Way of Rochester to offer these very special services to our older and vulnerable adults.

What the Program Offers

Case Management, Subsidized Personal Care/Housekeeping aide service, and other possible supports such as subsidized Social Adult Day Care, PERS units, home delivered meals, home repairs etc.

Eligibility criteria

Individual must be over the age of 60 and living in Monroe County. He/she cannot be eligible for Medicaid and must have a functional need for assistance with activities of daily living (bathing, meal prep, laundry, housekeeping, dressing, mobility).

Intake Process

Call (585) 262-7060 to speak to our Intake Coordinator if you or someone you know might benefit from these services. Please note: this is a voluntary service so the senior must be willing to accept the help.

Program Cost

No charge for the case management but the subsidy for the direct services is based on a person’s monthly income. A state-wide formula determines the cost share. About 60% of our participants end up being donation based and do not have to pay a fee for the in-home supports. A person only has to share their financial information if they want to use the subsidy.

Support to Aging Residents (STAR)

Contact Information:

  • Address:

    79 N Clinton Ave., Rochester, NY 14604

  • Phone:

    (585) 262-7050

Our Partners:

About the Program

STAR has been in existence for over 20 years providing transportation and other supports to older adults in Monroe County. It uses paid Specialists and trained volunteers to help people to remain independent in their homes.

What the Program Offers

Transportation to medical appointments, grocery shopping, and other essential errands. Shopping can include shopping with the participant and/or shopping for the person. Other supports include the arrangement of friendly visiting, phone reassurance, referrals to other community resources, and a membership option called Homeworks that provides low-cost home maintenance/repair support.

Eligibility criteria

Over age 60, live in Monroe County and have a need for the assistance.

Intake Process

To register call (585) 262-7050. You will receive an intake packet in the mail and will need to return the signed paperwork. After the consent has been returned you can begin using the transportation service and a driver will be assigned to you. Requests for rides should be made 5 days in advance.

*IF you are not sure which transportation service is the best fit for you then please contact NYConnect (585) 325-2800. The Mobility Specialist will review with you your options and help to connect you to the best transportation service for your situation.

Program Cost

Clients are identified as a Fee or Donation participant at intake based on their monthly income.

Donation clients will be asked for a voluntary donation at the time of service.

Fee clients pay $10 per one way trip, $13 for a short round trip (under 10 miles), $17 for a round trip (11-30 miles) and $20 for a round trip more than 30 miles.

Elder­source Care Coordina­tion A collaboration of CFC And Lifespan, funded by New York State, Monroe County & United Way

Contact Information:

About the Program

Eldersource was created in 1999 as a shared service between CFC and Lifespan to provide a "one-stop" resource for older adults. It has evolved into two separate services with the initial phone consultation provided by NYConnects and the in-person assistance provided by Eldersource Care Coordination in the community. Together, we help professionals, caregivers and older adults with all aspects of long term care and linkage to community resources.

What the Program Offers

  • Care coordination for complex situations that require in-person consultation.
  • Access to limited in-home counseling support for depression and anxiety.
  • Presentations, primarily at local senior centers about issues affecting older adults.

Eligibility criteria

This service can be used by anyone who has questions about resources for older adults or those needing long term care.

Intake Process

Send an email through the Eldersource Care Coordination website or call (585) 325-2800 (NYConnects) to ask your question or explain your situation. If appropriate, a NYConnects specialist will refer you to Eldersource Care Coordination. Alternatively, you may contact your local senior center office.

Program Cost

This is a donation based service. There is no direct cost or fee but everyone is asked to make a donation at the conclusion of assistance if they are able.

Who is CFC

A quick overview of Catholic Family Center

400+
Employees & Volunteers
40+
Programs
19
Locations
1
Mission
Providing the most vulnerable with hope