Our Outpatient Services

Our Outpatient Services Help is Here. You don’t have to do this alone.

Contact Information:

  • Address:

    79 N Clinton Ave., Rochester, NY 14604

  • Phone:

    (585) 262-7000

  • Walk-in Hours:

    Mon-Fri, 8:30am – 12:00pm

About Our Outpatient Clinics

Services and programs to help clients get addiction, mental health and other behavioral health support for themselves and their families.

Help is here. People struggling with behavioral health issues can get help while staying connected to family, work and what really matters to them. Catholic Family Center knows recovery is about the whole person, so we create treatments plans that address multiple challenges such as drug, alcohol and gambling addiction as well as depression and anxiety in ways that fit clients’ lives.

Restart Outpatient Clinic/Rehabilitation

Restart your life today. Evaluations and walk-in/day-clinic treatments for clients with a history of chronic substance abuse and related struggles. Learn More

Restart Latino Services

Helping Latino clients address issues related to chemical dependency, chemical abuse or co-occurring mental health problems (Ayudar a los clientes latinos a manejar problemas relacionados con la dependencia química, el abuso de sustancias químicas o problemas de salud mental concurrentes.) Learn More

Mental Health Clinic

Our Mental Health Clinic provides evaluation, individual psychotherapy, group therapy, and medication treatment for individuals and families struggling with Mental Health issues. Our certified clinic offers services In Person or via Tele-health. Learn More

Integrated Clinic

Integrated support for clients to manage co-occurring or dual challenges – addiction treatment and mental health support. Learn More << link to existing content Learn More

Restart Gambling Treatment Services

Integrated support for clients to manage co-occurring or dual challenges – addiction treatment and mental health support. Learn More

Ready to Begin?

We are here for you and easy to reach. Learn More

Who is CFC

A quick overview of Catholic Family Center

500+
Employees & Volunteers
60+
Programs
19
Locations
1
Mission
Providing the most vulnerable with hope

Restart Your Life Programs to help clients stop gambling and substance use without stopping their lives.

Contact Information:

  • Address:

    79 N Clinton Ave., Rochester, NY 14604

  • Phone:

    (585) 262-7000

  • Walk-in Hours:

    Mon-Fri, 8:30am – 12:00pm

About Restart Outpatient Program

Ultimately, the desire and commitment to make necessary lifestyle changes to overcome addiction has to be stronger than the desire to keep up with the habit of abusing alcohol and/or drugs, for addiction recovery to even be an option.

Here’s where it begins…

Learn More

What the Program Offers

A variety of services are available to all clients participating in treatment at Restart. These include:

  • Comprehensive evaluation for chemical dependency and co-occurring mental health and substance use disorders
  • Individual, group and family treatment
  • Specialized treatment tracks in Spanish for co-occurring treatment, phase 1 stabilization group, outpatient treatment, relapse prevention treatment and day rehabilitation services
  • Integrated treatment for mental health and chemical dependency treatment
  • Integrated trauma treatment
  • Medication assisted treatment using Suboxone
  • Pre-GED educational sessions
  • Onsite access to a variety of support groups such as NA and AA
  • Peer led recovery support groups
  • Onsite TB testing – Restart medical staff
  • Onsite hepatitis vaccinations through the Monroe County Health Department
  • Onsite HIV testing and counseling through Trillium Health
  • Mental health evaluation and medication management in collaboration with CFC's Co-occurring Mental Health Clinic
  • Collaboration with the Rochester City mental health and drug courts

Eligibility criteria

The Outpatient Clinic serves adults 18 years and older with a history of substance use problems or a co-occurring mental health and substance use problem in addition to their family members.

Intake Process and Forms

Thank you for your consideration of Catholic Family Center! Below is the intake packet for both our Mental Health Clinic and our Restart Outpatient Clinic. In an effort to expedite the intake process, please fill out these forms and bring them with you to our Open Access Evaluation hours. Please bring your insurance card and a photo ID.

Restart Chemical Dependency Open Access Hours (79 N Clinton Ave., Rochester, NY 14604):
Monday to Friday, 8:30am – 12:00pm

If you have any questions, please contact our intake department at (585) 262-7000.

Program Cost

The Program primarily utilizes Medicaid, Family Health Plus, other private health insurance coverage and if ineligible for any other insurance has the option to allow for sliding fee scale payment. Benefit assistance is provided by the program for clients who need to obtain resources.

Catholic Family Center is committed to serving all who need our support. We do not deny services based on race, color, age, gender or gender identity, national origin, religion, disability, sexual orientation or inability to pay. In this role, we work collaboratively across the team of client, clinical provider, case manager and financial team to ensure there is an appropriate program for payment. These are the current program payers who are aligned with our program offerings.

Who is CFC

A quick overview of Catholic Family Center

500+
Employees & Volunteers
60+
Programs
19
Locations
1
Mission
Providing the most vulnerable with hope

Restart Latino Services/ Servicios Latinos Helping Latino clients address issues related to chemical dependency, chemical abuse or co-occurring mental health problems/Ayudar a los clientes latinos a manejar problemas relacionados con la dependencia química, el abuso de sustancias químicas o problemas de salud mental concurrentes.

Contact Information:

  • Dirección:

    79 N Clinton Ave., Rochester, NY 14604

  • Teléfono:

    (585) 262-7000

Información sobre los programas

Los programas les dan servicios a clientes latinos de 18 años de edad o mayores y a sus familias, los cuales pueden estar enfrentando situaciones relacionadas con la dependencia o abuso químico y problemas co-ocurrentes de salud mental. El programa le proporciona servicios a una clientela diversa, esto incluye: individuos monolingües en español, personas escasamente bilingües, y a aquellos que son completamente bilingües. El programa no solo ofrece muchas actividades para apoyar los valores culturales de la diversa población latina a la que se le da servicio, sino que también maneja los desafíos que se presentan al abordar el tema de la adicción dentro del contexto de sus propias comunidades y familias. El programa también atiende en español a clientes con trastornos co-ocurrentes a través de servicios de grupo especializado tanto a nivel clínico como de rehabilitación.

La Clínica Ambulatoria de Restart y la Rehabilitación Ambulatoria de Restart ofrecen evaluación y tratamiento a clientes con antecedentes de problemas de consumo de sustancias. Estamos comprometidos a proporcionar la más alta calidad de atención a todas las personas que buscan un servicio ambulatorio de ayuda para la dependencia química y proporcionar servicios de una manera holística, tratando los diferentes problemas de vida que impactan en la recuperación de nuestros clientes.

La Rehabilitación Ambulatoria de Restart es para clientes a los cuales se les dificulta desarrollar habilidades claves para vivir, personas que tienen condiciones serias de salud, carecen de apoyo social adecuado y que se pueden beneficiar de un programa más intensivo de cinco días. Este es el único programa en el condado que proporciona este nivel de atención.

Ambos programas están diseñados para proporcionar tratamiento a las personas en cualquier etapa de la recuperación y para la preparación a entrar en el tratamiento. El programa utiliza un enfoque motivacional para ayudar a los clientes a entender los beneficios si deciden cambiar su consumo actual de sustancias y participar en un plan de tratamiento diseñado individualmente. El programa ofrece una gama de servicios para satisfacer las necesidades especializadas de nuestros clientes, concentrándose en las necesidades específicas de género y las fases de tratamiento desde la estabilización hasta la prevención de recaídas. Además del tratamiento, el programa también proporciona conexión a servicios esenciales que ofrecen los manejadores de casos para clientes con necesidades a otros apoyos comunitarios tales como vivienda, cuidado de los niños, servicios médicos, etc.

El programa ofrece:

  • Seguimientos de tratamiento especializado en español para el tratamiento co-ocurrente, grupo de estabilización fase 1, tratamiento ambulatorio, tratamiento de prevención de recaídas y servicios de rehabilitación diurna
  • Evaluación comprensiva de la dependencia química y los trastornos co-ocurrentes de salud mental y de consumo de sustancias
  • Tratamiento individual, grupal y de familia
  • Seguimientos de tratamiento especializado en español para el tratamiento co-ocurrente, grupo de estabilización fase 1, tratamiento ambulatorio, tratamiento de prevención de recaídas y servicios de rehabilitación diurna
  • Tratamiento integrado para la salud mental y el tratamiento de dependencia química
  • Tratamiento integrado de trauma
  • Tratamiento asistido por medicamentos usando Suboxone
  • Sesiones de educación previas para el GED
  • Acceso en nuestra ubicación a una variedad de grupos de apoyo tales como NA y AA
  • Grupos de apoyo y recuperación dirigidos por compañeros
  • Pruebas de TB en nuestra ubicación – Personal médico de Restart
  • Vacunas de hepatitis en nuestra ubicación a través del Departamento de Salud del condado de Monroe
  • Pruebas de HIV en nuestra ubicación y consejería a través de Trillium Health
  • Evaluación de salud mental y el manejo de medicamentos en colaboración con la Clínica de Salud Mental de Co-ocurrencia del CFC
  • Colaboración con los tribunales de salud mental y drogas de la ciudad de Rochester

Criterios de Elegibilidad

El programa latino para pacientes ambulatorios sirve a adultos mayores de 18 años que tienen antecedentes de problemas de consumo de sustancias o un problema de salud mental y consumo de sustancia co-ocurrente. Además, el programa proporciona ayuda a los miembros de la familia.

Proceso de Admisión

Para información o citas contacte la Oficina de Admisión de Restart al . Nuestras oficinas se encuentran ubicadas en la 79 N Clinton Ave., Rochester, NY 14604.

Costo del programa

El programa utiliza primordialmente Medicaid, Family Health Plus y cualquier otra cobertura de Seguro de salud privada. En el caso de no ser elegible para cualquier otro seguro, entonces tiene la opción de utilizar la escala gradual de auto pago de cuota. El programa ofrece asistencia de beneficios para los clientes que necesiten recursos.

¿Quién es CFC?

Daremos una descripción rápida del Centro Católico para la Familia

500+
Empleados & Voluntarios
60+
Programas
19
Ubicaciones
1
Misión
Ofrecer esperanza a los más vulnerables

Mental Health Clinic Helping individuals and families struggling with mental health issues

Contact Information:

  • Address:

    79 N Clinton Ave., Rochester, NY 14604

  • Phone:

    (585) 262-7000

  • Walk-in Hours:

    Mon-Fri, 8:30am – 12:00pm

Self-care tips

During times of isolation, mental health experts recommend the following:

  • Have a routine that you practice every day such as waking up at the same time and getting dressed to begin your day.
  • Take care of your body. Exercise regularly. Eat well. Get a good night’s sleep.
  • Make sure you are not isolated socially. Because of these social distancing guidelines, a lot of people feel like they are alone. It is really important to maintain social connections. Check in on friends and family regularly.
  • Focus on the things you can control in your life
  • Set limits on the amount of newsworthy information you consume each day. Start by limiting how many times you seek out the news and identify the specific news outlets you retrieve information from.
  • Schedule some daily tasks or projects to mix up the day-to-day routine. For example, create a porch garden that you can take care of and watch grow.

Our Program Offers

  • Mental Health Counseling
  • Psychotherapy and Psychiatric Evaluations
  • Medication Management
  • Addiction Services for all struggling with drugs and alcohol use
  • Gambling treatment(CFC is the only licensed outpatient provider in Monroe County)
  • Individual and Group treatment, both in -person or virtually

Our certified clinic offers services In Person, via Tele-health and on Zoom.*

Our staff includes Licensed Social Workers, Licensed Mental Health Counselors, Psychiatric Nurse Practitioners, and Board-Certified Psychiatrists.

Redefining Welcome - take a private tour of our welcome center!

*Tele-psychiatry services are supported by a grant from the Greater Rochester Health Foundation

Eligibility criteria

We provide services to anyone age 5 and above who is struggling with Mental Health symptoms. Services also available for clients with co-occurring chemical dependency and mental illness.

Intake Process and Forms

Thank you for your consideration of Catholic Family Center! We can now process intake evaluations over the phone. Please contact us at (585) 262-7000, or visit us during Open Access hours.

Mental Health Open Access Hours (79 N Clinton Ave., Rochester, NY 14604):
Monday to Friday, 8:30am – 12:00pm

For referrals: below is the intake packet for both our Mental Health Clinic and our Restart Outpatient Clinic. In an effort to expedite the intake process, please fill out these forms and have your client bring them during our Open Access Evaluation hours, or have them available when calling us.

When visiting us in person, please bring your insurance card and a photo ID. If you have any questions, please contact our intake department at (585) 262-7000.

Resources

Catholic Family Center is committed to serving all who need our support. We do not deny services based on race, color, age, gender or gender identity, national origin, religion, disability, sexual orientation or inability to pay. Discounts are available based on family size and income. These are the current program payers who are aligned with our program offerings.

Restart Co-occurring Mental Health and Substance Abuse Integrated support for clients to manage dual disorders

Contact Information:

  • Address:

    79 N Clinton Ave., Rochester, NY 14604

  • Phone:

    (585) 262-7000

  • Walk-in Hours:

    Mon-Fri, 8:30am – 12:00pm

About the Program

For over 15 years, Restart has provided specialized treatment services for clients with co-occurring mental health and substance abuse disorders. The Program continues to provide services to clients with co-occurring mental health and chemical dependency disorders in both English and Spanish in a specialized integrated group setting.

Redefining Welcome - take a private tour of our welcome center!

The clinical teams assist clients to manage their dual disorders through the support of an integrated team of staff from the mental health clinic and the chemical dependency clinic. Information related to addiction, relapse prevention, medication management and recovery from chemical dependency and mental health disorders is shared in group and individual settings. Program is staffed by clinicians with background in mental health and chemical dependency and utilizes case management support to assist clients with concrete basic needs whenever necessary.

Eligibility criteria

The Outpatient Clinic serves adults 18 years and older with a history of a co-occurring mental health and substance use problem in addition to their family members.

Intake Process

We make every effort to engage with our clients where they need to begin. Please refer to the Contact Information on this page for our Open Access Hours. Or, for other information or to schedule an appointment, please contact the Restart Intake Office at (585) 262-7000. Our offices are located at 79 N Clinton Ave., Rochester, NY 14604.

Who is CFC

A quick overview of Catholic Family Center

500+
Employees & Volunteers
60+
Programs
19
Locations
1
Mission
Providing the most vulnerable with hope

Restart Gambling Treatment Services Support for recovery from gambling addiction

Contact Information:

  • Address:

    79 N Clinton Ave., Rochester, NY 14604

  • Phone:

    (585) 262-7000

  • Walk-in Hours:

    Mon-Fri, 8:30am – 12:00pm

About the Program

Catholic Family Center Restart’s Outpatient Gambling Treatment Services are designed to enable and support individualized recovery from gambling addiction or a gambling and substance use problem.

The goals of our program include:

  • Establish and maintain abstinence from gambling
  • Create a support system that reinforces a gambling-free lifestyle
  • Develop new problem-solving and coping skills
  • Engage in healthy communication and functioning within the family
  • Integrate Mental Health Treatment and Medication support as needed

What the Program Offers

Through a range of individual, group and family sessions, clients can receive:

  • Problem gambling education
  • Individualized goal setting to address personal triggers to gamble
  • Strategies toward the attainment of long-term abstinence
  • Financial and debt management support
  • Family counseling to assist the family in understanding gambling addiction and the change process.

Co-occurring Substance Use and Gambling Treatment Groups occur during the day on Monday and Thursday.

Gambling only Treatment Groups will occur in the evenings on Monday and Thursday.

Individual and Family Sessions are arranged based on individual schedules.

Gamblers Anonymous support will be available on site.

Eligibility criteria

This program is only accessible to Harp eligible members of a health home, with a Care manager to refer them to the programs we provide.

Program Cost and Selection Process

Catholic Family Center contracts with most commercial and Medicaid Managed Care insurance providers. Coverage for Gambling Treatment Services is covered under most outpatient benefits plans. A sliding fee scale is available if an individual is not eligible for insurance coverage.

Intake Process

Contact our Intake Office at for a Gambling Specific Assessment. We will assist each individual to identify their needs and coordinate with other community agencies as needed.

Who is CFC

A quick overview of Catholic Family Center

500+
Employees & Volunteers
60+
Programs
19
Locations
1
Mission
Providing the most vulnerable with hope

Our Mental Health and Restart Outpatient Clinics are here for you and easy to reach:

  • Medication-assisted therapy is available
  • And so are housing, employment, and financial assistance referrals.

Just walk into Catholic Family Center at 79 N. Clinton Monday through Thursday or call (585) 262-7000 for support to feel confident and safe again.

What to expect: Restart your next 90 days clean and sober

Whether it be a sudden unfortunate circumstance of loss, profound stress, trauma, financial hardships and the isolation of the pandemic, these triggers may cause people to increase their usage and dependency on alcohol and/or drugs, which leads to addiction.

The recent increase in alcohol and substance abuse, overdoses and the demand for addiction recovery services are presenting enormous challenges for individuals and their families.

“Addiction represents some of the most devastating losses, shame and regrets. It can lead to voluntary or involuntary institutionalization, incarceration and/or death, if untreated.”

Seeking Help

Detox: What happens during an alcohol or drug detox?

The goal is to address and manage the physical withdrawals immediately and safely and encourage follow up treatment. During the first seven days, the withdrawals are the most pronounced and dangerous, if not managed properly.

It is critical to seek professional medical advice to determine whether or not detox should be conducted under medical supervision or at home. Detoxing from alcohol and benzodiazepines can lead to death, if not managed medically. While, detoxing from other drugs can be uncomfortable, but not deadly, and may not need to be monitored medically. Medication-assisted treatment (MAT) is available to ease the physical withdrawals, lesson the tremors, prevent the highs and cravings, or will make you sick if you consume alcohol.

Come to our outpatient clinic at 79 North Clinton Avenue (just next to the RTS Bus Terminal) during walk-in hours, Monday to Friday, 8:30am – 12:00pm.

Evaluation

Substance abuse evaluations can be conducted at any open access walk-in clinic or through a referral to an addiction treatment provider. Hospital emergency departments can make referrals. The evaluation is an information intake process that is necessary to assess the extent and level of addition, determine an individualized treatment plan and provide guidance on how to enroll into a program and pay for it. The evaluation process is broken down into two steps: screening and assessment.

Treatment

The window of opportunity, from the time an individual is really ready to take the step towards seeking treatment is typically very short and needs to be capitalized upon immediately. Programs are opening up more and more since the Covid-19 pandemic, and today there are hybrid models with both virtual telehealth visits and in-person sessions available. Group peer sessions have also resumed.

Whether the recommendation is for a residential in-patient or out-patient treatment, being connecting with people and family members who are also challenged with addiction and want to change behaviors regarding mental and physical addictions is crucial to recovery. Addiction evaluators can make warm connections to peers in recovery and local recovery programs.

After the withdrawal process, other factors of the addiction are explored, specifically what are the triggers, how they incite using, and a game plan to manage them. Mental health care is often a part of the recommended treatment plan.

After 30 days of being clean, cognitive changes begin to occur as the brain begins to repair pathways that were impaired with chronic and acute substance abuse. The brain fog begins to lift, the ability to rationalize comes back and memory improves. With alcohol, sometime there is permanent brain damage, depending on how much was consumed, for how long and how detox process went.

The Linear Process

Relapsing

Addiction recovery is a linear process and relapse is a part of this process. It’s important to learn what led to the relapse and any triggers that you may not have been aware of leading up to it. The focus should be on getting badk into recovery and less on the disappointment of the relapse.

Sometimes individuals need to be referred outside of the area for additional treatment. Changing the geographical location can be super helpful if you’re tempted to leave the program early against clinical advice to do. Or sometimes, there’s the need for a different curriculum in order for the message to hit home.

The Path to Recovery

Everyone follows a different path. There is no one path to recovery. Learn more Catholic Family Center's out-patient and residential inpatient services for people - including mothers - struggling to recover from drug and alcohol addictions. Find your path, because you are worth it.

Ready to begin?

Take the first step and call us at (585) 262-7000.

Ready to begin? We are here for you and easy to reach

Contact Information:

  • Address:

    79 N Clinton Ave., Rochester, NY 14604

  • Phone:

    (585) 262-7000

  • Walk-in Hours:

    Mon-Fri, 8:30am – 12:00pm